Purchasing our products online is a safe, secure, and simple process. We use Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and credit card numbers, during your online transaction.
Authorization for your online purchase is typically complete within a few seconds. This charge will appear on your credit card billing statement as a purchase from Quentin Sager Consulting.
Once authorized your order is submitted to our customer support staff for review. This review is a standard practice to protect you the consumer and us the merchant. This process is typically completed quickly making your purchase ready for download within one (1) hour or less but could take as long as twenty four (24) hours to complete.
You will receive two emails from us. The first email is an automated acknowledgment that we have received your order. The second email is sent after our support staff has reviewed and "released" your order, this email contains your login information needed to access and download your purchase.
These emails will be sent from firstname.lastname@example.org. We use both DKIM-Signatures and SPF headers to validate genuine emails originating from our website. If you use a challenge/response type email service it is your responsibility to insure your email server will accept email from our domain. If you do not receive our confirmation email for your purchase within twenty four (24) hours please contact customer support for immediate assistance.
For Purchase Orders we accept payment via Bank Wire Transfer, ACH, or Check. Quentin Sager Consulting's bank details are included in the invoice. Please note your company is responsible for both the sending and receiving bank wire transfer fees if any.
We are happy to accept your company's purchase order. They can be submitted by postal mail, fax, or email and should be submitted on your company letterhead or purchase order form. If you do not accept invoices electronically, please indicate where you would like us to send our invoice.
We must receive a copy of your purchase order before we can activate your downloads. Once your purchase order is complete, you may either fax it to us at 866.524.4538 or email it to us email@example.com.
Purchase orders typically take 1 business day to process. The terms and conditions under which we accept purchase orders are subject to change without notice.
Our standard terms are 2% 10 Net 30. If payment is not received within the period specified on the invoice, your Company's account and all associated downloads and licenses may be deactivated.
Your purchase order should contain the following basic information.
Quentin Sager Consulting, Inc.
Our products are shipped electronically, to ensure proper account activation, you must provide contact information for the primary technical contact to receive product access information and update notifications as follows:
First and Last Name
The product name, item number (if known), description, edition, and license type. The quote or estimate number if any. The total amount of the order in US dollars